Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-member-retention-forecasting.livebursts.com (hereafter referred to as “AI Member Retention Forecasting,” “we,” or “the Company”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and management of personal information in alignment with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados Pessoais (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please be informed that this policy does not extend to third-party platforms, applications, or services accessed through links on our site, as they have their separate privacy policies. We encourage users to review these policies to understand how their data is handled by other entities.

Processing Activities

This Privacy Policy guides our interactions with users when:

  • You use any of our applications or services as an authorized user
  • You visit and engage with our websites linked to this policy
  • We communicate with you via email, calls, texts (SMS), or newsletters

Personal Data Collection

We collect a variety of personal data, including but not limited to:

  • Account Information: Details related to your registration and account creation, such as usernames, passwords, and profile information.
  • Payment Information: Data associated with transactions, such as payment method details, billing addresses, and order history.
  • Financial Information: Financial records required for billing or invoicing purposes.
  • Purchase Information: Items you buy from us, including quantities, purchase dates, and product specifics.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device tokens.
  • Location Data: Geolocation information provided by your browser or device when using our location-based services.
  • Feedback: Your responses to surveys, reviews, or other feedback mechanisms.
  • Social Media Information: Details obtained from social media platforms when you connect your accounts with us.
  • Product Information: Any information you provide about the products or services you use or are interested in.

We collect this data through various methods: user input forms, interactions with our applications and websites, automated tracking technologies (like cookies), and third-party partners who share data with us under strict privacy agreements.

Cookies

We utilize cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your browser that serve different functions:

  • Strictly Necessary: These ensure basic functionalities of our site, such as secure login and language preferences.
  • Preference: They remember your settings and preferences, like language or font size.
  • Analytics: Used to track user behavior and gather analytics data, helping us improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including:

  • Fulfilling your transactions and providing you with services.
  • Maintaining your account and ensuring secure access.
  • Analyzing user behavior to improve our products and services.
  • Complying with legal obligations and resolving disputes.

Once the data is no longer required for these purposes, we will securely delete or anonymize it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to and receive a copy of your personal data.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
  • Restriction: Limiting the use or processing of your data.
  • Portability: Obtaining a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on your personal data.

To exercise these rights or have any data-related queries, please contact our dedicated privacy team via email at [email protected] or by post to the address provided below. We will respond to your requests in a timely manner.

Changes to Policy

AI Member Retention Forecasting reserves the right to update this Privacy Policy at any time. Any modifications will be posted on our website, and we encourage users to review these changes periodically. Your continued use of our services after such changes constitute your acceptance of the updated policy.

Contact Information

For any privacy-related inquiries, including data requests, unsubscribe requests, or complaints, please contact us:

  • Email: [email protected]
  • Postal Address: AI Member Retention Forecasting, Privacy Team, [Your Address], [City, State, Zip Code]